- 0203 996 2110
- P-3/20, DLF PHASE-II, GURUGRAM, GURUGRAM, Gurgaon, Haryana, 122002,
- ukitcom
- support@cruisebulls.com
Privacy Policy
Welcome to CruiseBulls.com (“we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or contact us.
1. Who We Are
CruiseBulls.com is a UK-based online cruise and travel booking platform operated by [Your Company Name].
Our mission is to make cruise booking simple, transparent, and enjoyable for travellers across the UK.
If you have any questions about this policy, please contact us at:
📍 Address: [Insert Company Address, City, Postcode, United Kingdom]
2. Information We Collect
We may collect and process the following types of personal data:
a. Information you provide directly
- Name, date of birth, and contact details (email, phone number, address)
- Passport or identification information (for bookings)
- Payment details (processed securely via our payment providers)
- Booking preferences and travel details
- Communication and feedback messages
b. Information we collect automatically
- IP address and browser type
- Device information (desktop, tablet, or mobile)
- Website usage data via cookies and analytics tools
c. Information from third parties
- Cruise lines, airlines, hotels, and travel partners (to confirm or manage your bookings)
- Marketing partners and affiliates
3. How We Use Your Information
We use your data to:
- Process and manage your bookings
- Communicate booking confirmations and travel updates
- Provide customer support and assistance
- Send relevant offers, promotions, and newsletters (only if you’ve opted in)
- Improve our website and user experience
- Meet legal, regulatory, and security obligations
4. Legal Basis for Processing
We process your personal data based on one or more of the following:
- Contractual necessity (to process your bookings)
- Legitimate interests (to improve services or prevent fraud)
- Legal obligations (to comply with UK laws)
- Consent (for marketing communications)
5. Data Sharing
We may share your information with:
- Cruise lines, hotels, airlines, and travel partners involved in your booking
- Payment processors and financial institutions
- IT, hosting, and analytics service providers
- Regulatory or law enforcement agencies (when legally required)
We do not sell your personal information to any third party.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements. Typically, booking records are kept for up to 7 years for accounting and compliance purposes.
7. Your Rights (UK GDPR)
You have the right to:
- Access a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (“right to be forgotten”)
- Object to processing or withdraw consent
- Request data portability
8. Cookies
CruiseBulls.com uses cookies to improve site performance and personalise your experience.
You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy (link to be added).
9. Data Security
We implement appropriate technical and organisational measures to safeguard your information, including encryption, secure servers, and limited access controls. However, please note that no online platform can guarantee absolute security.
10. International Data Transfers
Some of our travel partners operate outside the UK or EEA. When your data is transferred internationally, we ensure appropriate safeguards such as UK-approved Standard Contractual Clauses (SCCs) are in place.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or complaints about this policy, please contact:
📍 CruiseBulls.com, [Company Address, UK]
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.